Icon_Webinar [SeeSaw]_2021 ON DEMAND WEBINAR

Delivering digital KYC

Improving managed service providers’ value proposition

Many regulated companies have turned to Managed Services Providers (MSPs) for support in meeting their Know Your Customer (KYC) obligations.

Traditional MSP business models have relied heavily on offshore compliance analysts but regulated firms are increasingly keen to bring resources back onshore for quality reasons. Partnering with best technology vendors provides MSPs with the ability to keep costs down, while significantly improving the speed and effectiveness of their operations.

Encompass‘ Mike Kearney (Senior Product Marketing Manager) and Nick Ford (VP Distribution & Alliances) discuss the role digital KYC can play in improving MSP’s value proposition during this 30-minute fireside chat-style webinar.

Key learnings include:

  • Opportunities in risk and compliance for MSPs
  • Expectations on MSPs
  • Choosing the right technology to work with
  • Benefits of automation

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Meet the speakers


Nick Ford


Nick is responsible for leading the overall strategy and revenue growth from partners and distributors globally, bringing a wealth of business development and sales experience within the financial sector. Nick has a deep understanding of KYC and client onboarding, data and the adoption of new technology and services.

Before joining Encompass, Nick worked for a global information services provider within risk managed services and, more specifically, within KYC managed services. Prior to that, Nick gained a decade of sales and business development experience in various firms, both in the UK and South Africa.

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Mike Kearney


As a product marketing professional, Mike specialises in technologies that deliver business innovation by managing, analysing and presenting information. Mike’s career spans working in Australia, Europe and USA with experience in financial services, telecommunications, energy, pharmaceuticals, electronics and public sector, and vendors including Netezza, Oracle, Vignette, BMC Software, and IBM.

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